How can we help?
Browse our frequently asked questions below or contact us directly. We're here to help you get the most out of MySuperDealer.
Frequently Asked Questions
Find answers organized by topic. Can't find what you're looking for? Contact us.
Getting Started
Setup, requirements, and pricing information
How easy and fast is it to set up?
Very easy! In just 5 minutes, you can have your dealership page ready. Simply sign up, add your dealership information, upload your first vehicle, and generate QR codes. Our setup wizard guides you through each step, and you'll be live in no time.
What information do I need to get started?
You'll need your dealership name, contact information, and some basic details about your business. For each vehicle, you'll add photos, specifications, pricing, and a description. That's it! No complex setup or technical knowledge required.
Is it free to use?
Yes! MySuperDealer is free for now. You can set up your dealership page, add vehicles, and use all features. When we begin charging, we'll notify you at least 3 months in advance. No commitment, no hidden fees.
Features & QR Codes
Platform features, customization, and customer interactions
How do QR codes work with my vehicles?
Each vehicle gets its own unique QR code that you can print and place on the car. When customers scan it with their phone, they're taken directly to that vehicle's page with all the details, photos, and contact information. You'll also see analytics on how many people viewed each vehicle.
💡 Pro Tip: QR codes are reusable!
When a car is sold, simply reassign the printed QR code to another vehicle in your dashboard. No need to print new codes or waste materials.
Can I customize my dealership page?
Absolutely! You can add your logo, choose colors that match your brand, write a custom description, and set up your contact information. Your page will have your dealership's name in the URL (e.g., yourdealership.mysuperdealer.com), or you can use a custom domain.
How do customers contact me about a specific vehicle?
Customers can contact you directly about any vehicle through a contact form on each vehicle's detail page. When they submit an inquiry, you'll receive an email notification with their contact information and message, allowing you to respond directly.
How does the email subscription system work?
Customers can subscribe to email alerts from your dealership page by setting their preferences for the types of vehicles they're interested in. They can filter by brand, model, price range, mileage, performance specs, year and more. When you add a new vehicle to your inventory that matches a subscriber's filter preferences, they automatically receive an email notification with details about the new vehicle and a link to view it.
Analytics & Insights
Comprehensive analytics and subscription demand tracking
What kind of analytics do I get?
We provide two types of analytics to help you understand your business and customers:
What traffic insights are included?
You'll get comprehensive traffic analytics including total views, unique visitors, and daily traffic trends. Track which vehicles are most popular, see detailed distributions by brand, vehicle type, price range, mileage, year, and more. Monitor QR scan performance vs online traffic and view trending data over time (7 days to 1 year). This detailed insight helps you understand customer preferences, optimize your inventory mix, and make data-driven decisions about which vehicles to stock.
How does subscription analytics help my business?
Our subscription analytics feature shows you exactly what customers are searching for. When visitors subscribe to alerts, they set preferences for price range, mileage, performance specs, and vehicle features. We group these subscriptions and show you demand patterns, helping you identify:
Business & Payments
Billing, transaction handling, and business model
Do you handle car payments?
No, we don't handle car payments. MySuperDealer is designed to display your vehicles and connect with potential customers. The dealership pages are used to showcase your inventory with QR codes and analytics, but all transactions happen directly between you and your customers.
Still have questions?
Can't find what you're looking for? We're here to help. Send us an email and we'll get back to you quickly.
Contact our support team
We typically respond within 24 hours and are committed to helping you succeed with MySuperDealer.
For privacy-related questions, please visit our Privacy Policy.
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